Privacy Policy

Grondpad Designs (“we”, “us”) respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act (POPIA) of South Africa. This policy explains what we collect and how we use it.

Information we collect

Your name and email address when you create an account, place an order, or contact us.
Order and billing details needed to process your purchase.
Basic technical information (such as cookies) to help the website function.

Payment information

Payments are processed by our third-party payment provider. Your card details are entered directly with the payment provider and are not stored on our website.

How we use your information

To process and deliver your orders.
To respond to your enquiries and provide support.
To send you important information about your purchase.
To meet our legal and accounting obligations.

Sharing your information

We do not sell your personal information. We only share it with trusted service providers who help us run the website and process payments, and where required by law.

Cookies

Our website uses cookies to keep the shop and cart working and to improve your experience. You can control cookies through your browser settings.

Your rights

Under POPIA you have the right to access, correct, or request deletion of your personal information. To exercise these rights, please contact us via our Contact page.

Data security

We take reasonable measures to keep your information secure. However, no method of transmission over the internet is completely secure.

Contact

If you have any questions about this policy or how we handle your data, please reach out through our Contact page.